Most in-stock items ship from our facility 1 to 3 business days after your order is placed and will be delivered via FedEx Ground Delivery. Depending on your location, most orders will arrive within 3 - 5 business days after departing our facility. For expedited shipping, please contact our Customer Care team.
Certain larger items, and orders that contain multiple items, will be shipped via Freight Carrier (truck delivery). Freight shipments may take up to 7 - 10 business days for delivery and are curbside only. We recommend securing assistance, if needed, to move the items inside your home. In some cases we can offer an inside delivery service. If you are interested in inside delivery please contact Customer Care before placing your order to confirm pricing.
For orders with backordered items, your items will ship as they become available.
Certain items may require Additional Shipping charges based on size or weight. Specific charges for these items can be seen once the item has been added to your cart.
CONTIGUOUS U.S. SHIPPING
Shipping charges are based on your order total before discounts and can be determined according to the charts below.
| SHIPPING CHARGES – ALL ITEMS (EXCLUDING RUGS) | |
|---|---|
| MERCHANDISE TOTAL | SHIPPING CHARGES |
| Up to $49.99 | $9 |
| $50 - $99.99 | $18 |
| $100 - $199.99 | $29 |
| $200 - $299.99 | $39 |
| $300 - $399.99 | $49 |
| $400 - $499.99 | $59 |
| $500 - $1,999.99 | 9.5% of Order Total |
| $2,000 & Over | 9.0% of Order Total |
| SHIPPING CHARGES – RUGS ONLY | |
|---|---|
| RUGS SIZE | SHIPPING CHARGES |
| 2' x 3' Rugs | $15 |
| 2' – 3' Wide Rugs | $19 |
| 4' – 5' Wide Rugs | $29 |
| 6' – 7' Wide Rugs | $39 |
| 8' – 8'5" Wide Rugs | $69 |
| 8'6" – 10' Wide Rugs | $159 |
| 11' and Wider Rugs | $179 |
OUTSIDE CONTIGUOUS U.S.
For orders shipping to Alaska, Hawaii or U.S. territories, please contact our Customer Care team for a quote.
INTERNATIONAL SHIPPING
At this time, Shades of Light is not making international deliveries.
ADDITIONAL INFORMATION
DAMAGES & RETURNS
Please inspect each item of merchandise carefully upon arrival. Even if you do not intend to install or assemble your items immediately, they should still be opened and inspected for damage within 48 hours of receipt. If an item arrives damaged, contact our Customer Care team within 48 hours so we may quickly process your replacement and pick-up the damaged / defective item. Please save all damaged items, packing and boxes. For more information please see Returns & Exchanges.